Knowledge Base      


How do I capture visitor info from forms on my site in ClickMagick?


If you have an opt-in form, lead form, checkout form or any other type of form that you’re using to collect visitor information, ClickMagick can automatically capture this information and associate it with that particular visitor.

All you need to do is add vid_info: 'on', to your tracking code on any pages that have a form with user input.

The simplest way to do this is using the Website Code tool – just enable Save Visitor Information when generating your code and then copy the code to your pages.
 

And that’s all there is to the basic setup, which will work for most ClickMagick users.

 
Note: By default, all pre-filled form data is captured automatically. If you have the rare situation where you don’t want pre-filled data to be captured, add the line:

vid_info_prefilled: 'off',

Make sure that you use straight quotes, not curly quotes.


If you’ve done this and ClickMagick doesn’t seem to be capturing the right info, you may have some type of non-standard configuration with your website forms.

You’ll just need to help ClickMagick find the correct info in your forms, described in this article:

What are the different ways to capture visitor info in ClickMagick?

 
Note: If you’re going to capture visitor info and share it with third-parties such as ClickMagick and your ad networks, you should ensure you have an appropriate Privacy Policy in place.

We will always do our best to use encryption and other technologies to ensure the customer info you send to us is safe and secure, but please remember that you're responsible for gathering any applicable consents for data collection when users visit your website or online store.

For the purposes of GDPR, you are the “data controller” and ClickMagick is simply a “data processor” acting under your direction.


Article 798 Last updated: 05/13/2024 1:04:12 PM
https://www.clickmagick.com/kb/?article=798